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Team spirit and camaraderie make for a happy environment

Tom Wahl’s 5 Cardinal Rules
 
Beat the Customer to
the Counter

Beat the Customer to
a Smile

  Make only the Best,
serve only the Best
 

Keep Tom Wahl’s clean

Always Say ‘Thank you’
 
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  A company's culture is based upon what they value. At Tom Wahl's, this is what we value:

The Golden Rule. Always treat customers and coworkers the way you would want to be treated.

Customer Focus. The understanding that our success is directly tied to how customer focused and customer driven we are. Always remembering the customer is why we are here.

Professionalism. We honor fellow employees by providing an environment that does not permit the use of profanity.

Work performance. Promotions and pay raises have nothing to do with length of employment. Promotions and pay raises have everything to do with work performance, ability to help the team and customer service skills.

Investing money back into our facilities is important. Investing in training of our employees is ten times more important.

A work environment that allows people to excel based on their abilities and never on their race, religion or sexual orientation.

Care and concern for fellow staff members. See the first value above.

Integrity in working with fellow staff, customers and suppliers. See the first value above.

Controlling costs is important to our business. When faced with the option of saving money by cutting the quality of our ingredients, understand that this is not an option.

K.I.S.    Keep It Simple!  We Can't be everything to everyone and we shouldn't try. Our systems and procedures need to be simple enough for us to consistently execute them flawlessly

  These values serve as a road map and help guide our decisions and actions day in and day out.